Caterpillar next-generation supply chain visibility
Problem
$2B+ in long-term inventory carrying costs due to inefficient outbound supply chain visibility.
Solution
A platform to monitor the supply chain and provide real-time operational insights.
$1B
In slack removed from outbound supply chain over the first year
68%
Improvement in delivery times from manufacturing plant to dealer
22+
Point improvement in customer Net Promoter Score in under 6 months
To understand the core pain points and areas of opportunity for Caterpillar, Theorem needed to learn every aspect of their outbound supply chain process — from manufacturing plant to customer delivery. To do this we completed comprehensive internal stakeholder interviews, went on site to factories, warehouses, and dealers, and interviewed end-customers.
We then ran a series of innovation workshops to identify and design technology solutions to improve supply chain and financial visibility.
Theorem helped Caterpillar transform their supply chain logistics visibility capabilities by delivering the first version of a production application in under 90 days.
The system provided end-to-end visibility through a combination of software and hardware components that enabled real-time asset tracking across international borders.
We leveraged existing legacy systems, and built new data aggregation tools to support the program’s objectives.
Questions which previously took days to answer were now answered in real-time.
Theorem sourced device manufacturing partners to meet the demanding requirements for a global, plant-to-delivery, supply chain solution — including battery time, GPS and cell connectivity, handling sensors, hardening, and ruggedness.
Theorem designed the shipping and logistics systems for deployment of tracking hardware into the field, including instructions for manufacturing floor teams to attach hardware to outbound product during device testing and qualification.
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Over the last 12 years, we have grown from an engineering-only organization, to a global innovation firm that solves complex challenges for the world’s biggest companies.
As we’ve grown, strengthening our core areas of expertise and developing new specializations, we needed a brand that accurately reflected our purpose, our beliefs, and our capabilities.
Citrusbyte has become Theorem.
