Engagement Manager

Help Deliver the Future.

Work to ensure the highest satisfaction of our clients and build durable relationships

We’re looking for experienced Engagement Managers to join the team at Theorem. In this role, you will kick off projects and manage programs staffed with our craftspeople and experts who are working directly with clients to build complex custom software applications. You understand exactly what goes into making and growing a successful product team and take client satisfaction personally.

You are entrepreneurially minded and there are no barriers to how you approach helping our customers solve their problems. You are a mentor and coach, and you grow those around you. You are the most senior practitioner on an account team.

Remote First

Work from anywhere in the United States

Experienced

Proven track record in management, client engagements, and launching production software

Travel Occasionally

This role requires travel — usually 2-3 times per month.

ENGAGEMENT MANAGER

APPLICATION INFO PACKET

     (Coming Soon!)

Job Summary

We’re looking for experienced Engagement Managers to join our team. Our ideal candidate:

  • Ensures client stakeholders & teams love working with us

  • Ensures we deliver on our promises

  • Demonstrates ability to plan, organize and manage all phases of a project lifecycle to ensure successful delivery

  • Empowers our teams to come up with the plan and do their best work, and provide coaching to them as necessary along the way

  • Reviews team output and ensures that the work we are doing meets or exceeds internal standards

  • Ensures our teams are planning and delivering work that meets our standards and your personal standards to ensure client happiness

What You'll Do

You are directly responsible for client satisfaction. You ensure that we’re solving the right problems with the right solutions, that our teams are staffed appropriately, that our project plans have the right strategy, and that the work we’re doing delivers the greatest value possible to our customers.

You demonstrate the ability to plan, organize and manage all phases of a project lifecycle to ensure successful delivery. You own responsibility for kicking off new projects, so you consult directly with clients, our internal resourcing teams and sales to create and execute on a plan.

Additional Responsibilities

  • You make all final calls about team staffing

  • You make all final calls about services team mission and the strategy for us to build the most valuable thing possible

  • You support our sales team in qualifying new opportunities

  • You make solving hard challenges look effortless, you exude mastery

  • You make it personal; you invest in relationships with our clients and help them grow to be better

Hey. Nice to Meet You!

We are Theorem, a global team of strategy, design and development experts.

From white-boarding new concepts to long-term support, we bring the best practices and talent from the high-tech startup world into the enterprise to develop new applications, software, services, and platforms.

We’ve been in the business for over ten years. During this time we had the pleasure of working with organizations like Apple, AT&T, American Express, Verizon, and Disney. We solve their mission-critical business challenges and provide capabilities to innovate beyond what others can deliver.

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